Naysayers and Yea-sayers
Every organization has naysayers and yea-sayers. The number of their complaints or compliments can affect—and even determine—the perception of the in-plant.
Vigilant Focus
All in-plants have naysayers and yea-sayers. It's likely that the numbers or the ratio may determine the perception of performance and how closely the in-plant is scrutinized. You should measure and quantify your competitiveness in comparison to outside suppliers and vigilantly focus on areas that need attention.
Howie Fenton is an independent consultant who focuses on analyzing/benchmarking the performance of printing operations. Fenton helps companies use metrics, best practices and workflow strategies to streamline operations. Call (720) 872-6339 or email howie@howiefentonconsulting.com
Related Content
Texas University In-plants Gather in Houston
Finding Your “Sweet Spot”
Increasing Value with Expanded Services: In-plant Opportunities to Become a Turnkey Communications Partner
From the Editor: Outflanking Outsourcing
Outside In: How Insourcing Helps In-plants Thrive
Overlooked Opportunities: Shredding It in New York
Comments
