Naysayers and Yea-sayers
Every organization has naysayers and yea-sayers. The number of their complaints or compliments can affect—and even determine—the perception of the in-plant.
In thinking more about these two groups, some interesting questions emerged: Are the number of naysayers and yea-sayers important, and do they influence how much the in-plant is scrutinized? Does the ratio of critics to fans influence the perception of the in-plant or the ability to sell new products or services? How much of a role do these two camps play in the viability of the in-plant?
Howie Fenton is an independent consultant who focuses on analyzing/benchmarking the performance of printing operations. Fenton helps companies use metrics, best practices and workflow strategies to streamline operations. Call (720) 872-6339 or email howie@howiefentonconsulting.com
Related Content
Texas University In-plants Gather in Houston
Finding Your “Sweet Spot”
Increasing Value with Expanded Services: In-plant Opportunities to Become a Turnkey Communications Partner
From the Editor: Outflanking Outsourcing
Outside In: How Insourcing Helps In-plants Thrive
Overlooked Opportunities: Shredding It in New York
Comments
