Naysayers and Yea-sayers
Every organization has naysayers and yea-sayers. The number of their complaints or compliments can affect—and even determine—the perception of the in-plant.
At last fall's TACUP (Texas Association of College and University Printers) conference, I used the term "naysayers" to express my frustration in trying to battle the politics of a tough consulting assignment. After that, I wondered what the opposite would be, and discovered the expression "yea-sayers."
Howie Fenton is an independent consultant who focuses on analyzing/benchmarking the performance of printing operations. Fenton helps companies use metrics, best practices and workflow strategies to streamline operations. Call (720) 872-6339 or email howie@howiefentonconsulting.com
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