To Build Strategic Relevance, Look Outside Your Organization
Many in-plants are looking beyond the walls of their enterprises—insourcing work to bring new revenue and outsourcing services to bring new value.
In doing so, they walk a fine line. Their mission is to serve their own enterprise, not external customers. Their mandate is to optimize internal resources, not to incur new expenses. Nonetheless, many in-plants are successfully performing this balancing act to stay relevant in the digital era.
Making Up for Declining Volume
- Companies:
- Xerox Corp.
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