To Build Strategic Relevance, Look Outside Your Organization
Many in-plants are looking beyond the walls of their enterprises—insourcing work to bring new revenue and outsourcing services to bring new value.
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Gina Testa
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Such SaaS arrangements can help in-plants improve or add services, including offerings that deliver the digital communications capabilities customers increasingly seek.
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One of the growth areas at Oregon State University (OSU) Printing and Mailing Services, for example, derives from an SaaS Web-to-print system. It enables the shop to provide individual storefronts to university departments, with customizable design templates and storage for brochures, fliers and other print.
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- Companies:
- Xerox Corp.
Gina Testa
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