Did you ever meet an in-plant manager that didn’t have a pocket full of good ideas on ways to help the organization save on printing costs? Most of the ones I’ve talked to over the years could cut print costs dramatically while increasing productivity, if given the chance.
It looks to me like the commercial print sector wants to play by two sets of rules. On the one hand, organizations should shut down their in-plants and outsource printing because it’s cheaper, or so they claim. But when dealing with corporate print buyers, price shouldn’t be the main criteria. Which is it?
Ray Chambers, CGCM, MBA, has invested over 30 years managing and directing printing plants, copy centers, mail centers and award-winning document management facilities in higher education and government.
Most recently, Chambers served as vice president and chief information officer at Juniata College. Chambers is currently a doctoral candidate studying Higher Education Administration at the Pennsylvania State University (PSU). His research interests include outsourcing in higher education and its impact on support services in higher education and managing support services. He also consults (Chambers Management Group) with leaders in both the public and private sectors to help them understand and improve in-plant printing and document services operations.