How Do You Rate Against Commercial Printers?

"For us, Management Plus became an effective way to measure ourselves against the competition—but not just any competition," says Tierney. "We knew that Management Plus participants included commercial printers who had achieved elite status in terms of management excellence, and that's what we were aiming for. We participated for several consecutive years, using the information we gained about where we were falling short, and working to improve those areas. That gave us a reliable road map for improvement and helped strengthen our organization."