Big Mission, Bold Plans
In Houston, being the in-plant for the nation’s seventh-largest school system means thinking inside and outside a very large box.
By filling its excess capacity with work from other print buyers, says Holden, the department can toe the line on the price of services to its primary customer. She explains that because fixed overhead costs and equipment payments stay the same regardless of the amount of work being done, the price to HISD rises when chargebacks have to be spread over fewer production hours. This is why selling off unused capacity not only creates a new stream of income but stabilizes internal billing—a win for both sides of the department's business.
Patrick Henry is the director of Liberty or Death Communications. He is also a former Senior Editor at NAPCO Media and long time industry veteran.
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