HHS-Fighting Tough In Texas

Twenty-two months after it started, the review finally came to an end—and things looked great at HHS Printing.

"They were able to determine that we were cheaper, anywhere from 15 to 40 percent cheaper and on average 25 percent cheaper," says McDaniel.

You'd think a result like that would be conclusive, but the review was soon followed by a governor's operational audit, and then another study, and then another…. "It seems like every time the Texas legislature got together, they would come up with a new bill to promote privatization of state in-plant printing and we would have to respond to that," says McDaniel. "We're real proud that we're still here, and I think we've shown that an in-plant will save its parent organization money if it's handled efficiently."