New Outlook, New Equipment For Gustavus Adolphus College

“The service we receive is outstanding, and the sales, marketing and service staff are responsive in a positive way,” Johnson says. “Our local Canon dealer even had support and involvement from Canon USA and Canon reps in Japan to assist with the requisition of the imagePRESS 1110P.”

Receiving timely service responses was a key for the in-plant, which is located in what Johnson calls a “gray area” outside of major metro areas and far from larger businesses in surrounding counties. The in-plant had some service problems in the past, Johnson notes, but he feels confident about this new relationship with Canon.