Government In-plants Wrap Up Conference

Ursula Burns, president of Xerox, flew in from Rochester, N.Y., just to give the opening keynote address. She focused on the “three mega trends” that Xerox has identified: personalization, collaboration and digitization.

Wes Friesen, of Portland General Electric’s in-plant, enlivened the atmosphere with tips on how to be a better manager and how to maximize the strengths of your staff.