Gordon Ryan director of design, printing and fulfillment services for the New York State Bar Association brings several lifetimes’ worth of experience to a brand new in-plant facility.

By Mike Llewellyn

On his first day, Ryan was faced with managing a team of eight employees (today it's 13), some of whom had been with the in-plant for more than 30 years. As for the operation itself, it was churning out about 80 million pages a year. To meet the challenge, he only had to look to his own experience.