Gordon Ryan director of design, printing and fulfillment services for the New York State Bar Association brings several lifetimes’ worth of experience to a brand new in-plant facility.

By Mike Llewellyn

Ryan has made numerous changes since taking the reins of the in-plant, but the introduction of the Komori—which was added in 2011—is one of the most important, as it allowed the shop to stay ahead of customer demand and keep work in-house.

Even when work gets outsourced, he looks for ways for the in-plant to add value. For example, when the existing commercial printing contract for the association's internal magazine had run its course, he helped bring the publishing department a big boost in quality and cost-savings by shepherding the RFP process.