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Set Vendor Criteria

O'Donnell says there need not be headaches involved with managing all of the copiers, maintenance, billing and ordering of supplies if the vendor criteria is properly set.

BCBS' vendor criteria stipulates supplies must be delivered within 72 hours; a list of MFDs with a lower rating of 95 percent up time must be submitted quarterly, sample billing reports must be submitted so the company can make adjustments prior to vendors sending them.