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"When we consolidated with our single-vendor Minolta contractor, we only got one payable invoice every month. We only have one call to make for service and billing errors."

O'Donnell agrees.

"I know companies that have a million dollars worth of toner in their warehouses because they have different kinds of printers that use different kinds of toners," says O'Donnell. "We only have one type of MFD, we only use one type of supplies, so we can consolidate the ordering of all those supplies in our warehouse and ship them and distribute them as required."