Fulfillment Services: Are Printers Getting It?

The solution: Sales management and ownership must fully embrace change and demand participation from most, if not all, of their sales personnel. This means that ownership and management must learn the business, as well.

[4] NO FOCUS ON HANDWORK, KITTING AND ASSEMBLY. Very few fulfillment centers have enough order fulfillment activity to sustain their fulfillment operation simply on fulfilling orders. Therefore, the completion of handwork projects is key to the financial success of a fulfillment center. In fact, the highest profit margin opportunities should come from handwork projects for fulfillment program clients.