From the Editor: Uninformed Outsourcing
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Most outsourcing decisions, Chambers contends, at least in higher-ed, are rooted in bad management; administrators do a poor job evaluating the performance of their in-plants, they outsource, and then they boast about their savings. Others hear them, do a similarly sloppy job of evaluating their own in-plants, and then follow suit, without the data to make informed decisions.
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- People:
- Ray Chambers
- Places:
- U.K.
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