From the Editor In-plant Inspiration

Part of the reason for this is revealed in our story called "Develop Your Employees," which details a trend too many bosses follow—they solve employees' problems rather than helping them find their own solutions. It's quicker this way, they reason.

But this has a backlash: employees are afraid to offer suggestions. After all, the boss is the expert. This quashes innovation, and things end up being done the same way they have always been done. Until...