From the Editor: Be Indispensable

Take Texas Tech University Printing Services, the subject of our cover story. The in-plant is making that tactic work by adding a good deal of equipment so that it can produce the university’s work in-house and get it back to customers as fast as possible. Lubbock is fairly isolated, as cities go, so the in-plant wants to make sure its clientele has quick, on-site access to all of the services they need. An HP Indigo 5500 is just one of several new pieces of equipment that is allowing the in-plant to better serve its customers and to become indispensable to them.