From the Editor

The certification process was not easy, Rigby notes. He had to detail, in a lengthy report, the in-plant’s purchasing, production and finished product handling practices, as well as its record-keeping methods, training initiatives and more. An auditor visited and assessed the in-plant’s efforts.

Among the changes the operation had to make was storing its FSC-certified paper separately from other paper. Rigby says the in-plant’s Hagen OA shop management system proved a big help in the certification process, since paper can be marked as FSC-certified when the order is placed, and that tag follows the job all the way through to delivery and billing.