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"I likened our project to a birthing process," Bradford explains. "At various stages of the process we were elated, sick to our stomachs, experienced the pain of rejection, and finally joy as we saw the 'baby' come into the world. Our task now is to guide that new baby into full, healthy maturity."
A father figure, of sorts, was then chosen to help with the maturation process and to oversee the daily operations of the copy center—including operating the equipment and supervising a part-time student staff. Robert Goode, who has over 10 years of experience in a commercial retail copy center environment, was brought in to fill the supervisor position, bringing the number of in-plant employees to six full-time and 15 part-time.
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