A Virginia Turnaround Tale
Fresh ideas and an infusion of new energy have helped Virginia Tech Printing Services decrease turnaround times, improve customer satisfaction and strengthen its financial situation.
"As the Post Office requires us to do more of their work for them, and in terms of how they have changed bulk mailing requirements for large mail, we are also looking at adding some shrink-wrapping equipment," she says.
Award-winning In-plant
Virginia Tech Printing Services is an award-winning shop, having secured honors from the Printing Industries of Virginia while competing against much larger commercial printers. Several staff members have won awards from the university for teamwork and customer service, and one in-plant employee, Rocky Price, has even won the President's Award for Excellence, Chambers says.
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