‘Free’ Printing? Not at These Schools

Robert Mascarenhas: Equipment was overused, resulting in unreliability and increased wear and tear, student demands for the university to provide more printers, labor impact on IT support staff and increased network traffic.

Don Harty: We saw students printing every imaginable type of document. To control cost, the labs were placing a ream of paper into the printer at the top of each hour. Once that was gone, the students were on their own. Labs were placing the printer setting on the lowest possible to conserve toner. This made prints look bad and this irritated the students.