Forget Outsourcing GP's In-plant Succeeds Where FM Failed

After putting up with the situation for years, the Atlanta-based paper company finally made a bold decision: It got rid of the FM and started running the printing operation itself.

This proved to be a very wise move.

Today, instead of a lethargic, costly service provider, Georgia-Pacific boasts a fast, efficient in-plant, highly attuned to the needs of its business units and focused on providing quality printing. The main reason for this improvement, McDonald believes, is that employees have a vested interest in the company, and they're more dedicated to the quality of their work.