First Class Service

Customers include the university's 600 academic departments, its administration offices and its two medical centers—not to mention its students. Client mail ranges from grants and research data to fund-raising and academic information.

"Mailing Services contributes to the mission of the university," Davis continues. "We provide essential elements to keep the university operating on a daily basis, processing about 75,000 pieces of incoming/outgoing mail each day"—or 1.6 million items per month.