First Class Service

Processing some 75,000 pieces of mail a day, University of Washington Publications Services is one of the country's busiest university mailing operations.

When the Huskies went to the Rose Bowl in January, University of Washington Publications Services faced the ultimate time-sensitive project.

"Printing and mailing ticket applications for a championship sporting event is completely last-minute. You have to wait until the end of the season, and the team wins, then 'Boom!' You have a matter of days to get the information in the mail," explains Frank Davis, associate director of Publications Services. "We have people on standby to mail the applications for tickets to season ticket holders."