A First for Fifth Third: Inkjet Press with In-line Binding

The high-volume transactional shop recently made some major changes in the way it produces those documents when it added a Ricoh InfoPrint 5000 inkjet press in-line with a Standard Hunkeler roll-to-stack system.

"We have a subset of customers that like to be online, and we supply them with the best online tools and experience, but we have another subset of customers who want to get that piece of print in the mail," notes Kearns. "They value that channel and, of course, we value it also."