Consolidation Pays Big Dividends for Fidelity
Consolidating four printing operations into one has already saved $1 million in costs for Fidelity Investments’ Document Printing Services. An influx of new equipment and software enhancements promises to further boost efficiency and effectiveness.
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Erik Cagle
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Carrying Out the Consolidation
The DPS makeover was designed to not only make the in-plant more efficient and cost effective, but enable it to continue serving the enterprise in a forward-looking fashion. Fidelity had opened regional sites over the years, and those sites were fortified by individual print centers. In order to make the printing function leaner and better equipped to serve the enterprise, the print centers in Marlborough, Mass., Merrimack, N.H., and Smithfield, R.I., were consolidated into Boston. Printing needs for those regional sites are satisfied via courier or its internal mail group (which Luzzo also oversees).
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Erik Cagle
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