Excellus BCBS Crowned Mail Center of Year

The mail team generated a savings of approximately $81,000 during 2010 by leveraging BCC Mail Manager software's presort functions.

The group also helped to launch a major cost saving initiative which resulted in a savings of $590,000 in 2010. To reduce print volume and postage costs for the company's provider directories, the team worked in tandem with three other departments to create and distribute a custom postcard containing a URL and a QR code for smart phones to direct members to the provider directory.