Excellus BlueCross BlueShield: Diversify and Thrive

Part of a Printing Community

Nestled in the same community that serves as the home base to printing and graphics industry heavyweights Eastman Kodak and Xerox, Document Services maintains most of its staff of 55 in Rochester. Three people operate a mailroom facility in Utica, N.Y., while eight work out of Syracuse, N.Y., doing quick copy and overflow work. The organization also boasts an 8,000-square-foot fulfillment center in Rochester.