Excellus BlueCross BlueShield: Diversify and Thrive

“The customers and the employees felt like they were a part of the process; they had a vested interest to make it successful,” says Ciardi, who is celebrating her 20th year with Document Services. “We were running impressions immediately, and it’s never stopped.”

Others are taking note of what the NexPress has done for Document Services. The in-plant’s use of full-color Dimensional Printing helped it capture first place in the calendar category of the In-Print 2010 competition, co-sponsored by the In-Plant Printing and Mailing Association (IPMA) and IPG.