Excellus BlueCross BlueShield: Diversify and Thrive
Document Services has embraced new technologies and, in the process, has cemented its reputation with Excellus BlueCross BlueShield as a single-source service provider.
But what helped seal the deal was the creation of a customer review board consisting of Document Services’ top five customers and designers from across the company, who examined the print quality during the review process. Ciardi’s team worked side by side with BCBS customers during the training process, and the solution was an instant hit.
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