Excellus BlueCross BlueShield: Diversify and Thrive
Document Services has embraced new technologies and, in the process, has cemented its reputation with Excellus BlueCross BlueShield as a single-source service provider.
Five years later, the in-plant merged and consolidated most of its equipment into Rochester from its satellite offices in Syracuse and Utica. The staff wasn’t consolidated, and the only downsizing took place through attrition. A Xerox DocuTech 6180 is maintained in Syracuse to handle overflow work.
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