Mass Transition

Along similar lines, a mass transit provider's in-plant must stay up to speed, philosophically and practically.

At Metro, the transit agency serving the St. Louis region, the five-employee in-plant knows this very well. Located just blocks from the Mississippi River—within sight of the city's famous Gateway Arch—the in-house printing and mailing facility recently executed multiple, multi-faceted initiatives that have resulted in improved quality, increased efficiency and major cost savings.