Ensuring Merck's Success

This convenience, he adds, is perhaps the main reason Merck maintains in-plants at its different offices.

"You do need something onsite for [jobs] that are due right away," he insists. "You need some equipment at each site."

For larger projects, though, and jobs not under deadline pressure, the separate in-plants often send work to one another. Overseeing such load balancing is part of Heinbach's responsibility.