Developing Your People: The Key to a Successful In-plant Team
• Certified Mail Systems Distribution Manager (CMDSM)
• Executive Mail Center Manager (EMCM)
• Certified Mail Manager (CMM)
• Mail Quality Control Specialist (MQCS)
Recurring Team Meetings
Many teams meet on a periodic basis for information-sharing purposes—which is good. However, there is an opportunity to add an education component to some of these recurring meetings. You or team members can report on learning from conferences and local trade association events. You can invite subject matter experts from other parts of your company to do presentations. I have used experts from finance, HR, customer service and various operational areas to help educate us. Training videos are also a great resource for team meetings.
Wes Friesen is a proven leader and developer of high performing teams and has extensive experience in both the corporate and non-profit worlds. A former in-plant manager, he is also an award-winning university instructor and speaker, and is the president of Solomon Training and Development, which provides leadership, management and team building training. His book, Your Team Can Soar! contains 42 valuable lessons that will inspire you, and give you practical pointers to help you—and your team—soar to new heights of performance. Your Team Can Soar! can be ordered from Xulonpress.com/bookstore or wesfriesen.com. Wes can be contacted at wesmfriesen@gmail.com.
