Developing Your People: The Key to a Successful In-plant Team

• Certified Mail Systems Distribution Manager (CMDSM)

• Executive Mail Center Manager (EMCM)

• Certified Mail Manager (CMM)

• Mail Quality Control Specialist (MQCS)

Recurring Team Meetings

Many teams meet on a periodic basis for information-sharing purposes—which is good. However, there is an opportunity to add an education component to some of these recurring meetings. You or team members can report on learning from conferences and local trade association events. You can invite subject matter experts from other parts of your company to do presentations. I have used experts from finance, HR, customer service and various operational areas to help educate us. Training videos are also a great resource for team meetings.