Developing Your People: The Key to a Successful In-plant Team
• The Association for Work Process Improvement: www.TAWPI.org
• Mail Systems Management Association: www.msmanational.org
Professional Certification Programs
Pursuing certification programs is a great way to challenge yourself and deepen your understanding of the field. My four supervisors have four certifications among them, and the majority of the Printing & Mail Services department is certified. The key certifications related to the mail industry are:
Wes Friesen is a proven leader and developer of high performing teams and has extensive experience in both the corporate and non-profit worlds. A former in-plant manager, he is also an award-winning university instructor and speaker, and is the president of Solomon Training and Development, which provides leadership, management and team building training. His book, Your Team Can Soar! contains 42 valuable lessons that will inspire you, and give you practical pointers to help you—and your team—soar to new heights of performance. Your Team Can Soar! can be ordered from Xulonpress.com/bookstore or wesfriesen.com. Wes can be contacted at wesmfriesen@gmail.com.
