Recognition: The Missing Ingredient for Great Results
Wes Friesen is the manager of Revenue Collection & Community Offices for Portland General Electric, a utility in Portland, Ore., which serves more than 810,000 customers. He teaches university classes and has been a featured speaker at national conferences like the National Postal Forum, MailCom, the In-Plant Printing and Mailing Association, the National Government Publishing Association and XPLOR. He manages PGE’s bill production and payment processing teams with the able assistance of supervisors Eric Houger, Tom Laszlo, Gil Rodriguez and Elyssia Carlblom. Wes can be contacted at: Wes.Friesen@pgn.com
Wes Friesen is a proven leader and developer of high performing teams and has extensive experience in both the corporate and non-profit worlds. A former in-plant manager, he is also an award-winning university instructor and speaker, and is the president of Solomon Training and Development, which provides leadership, management and team building training. His book, Your Team Can Soar! contains 42 valuable lessons that will inspire you, and give you practical pointers to help you—and your team—soar to new heights of performance. Your Team Can Soar! can be ordered from Xulonpress.com/bookstore or wesfriesen.com. Wes can be contacted at wesmfriesen@gmail.com.
