Diane Karl has served as Print Shop Manager at Bethel School District in Spanaway, Wash., for 25 years.

By Dawn Greenlaw-Scully

"It's nice that we've had so much support that we've been able to advance in the digital area," Karl muses. "Some local shops have gone out of business because they didn't want to learn something new."

"And yet," she adds with a touch of irony, "we still get people who say that we're not really a professional shop because we operate within the school district."