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The reprints, one of the largest regular jobs the in-plant is charged with handling, are actually a form of insourcing for the 12-employee shop, and it underscores what it means to run an in-plant at a publishing company—the in-plant produces products very close to the core business of its parent.
"All of the reprints are a request from outside [clients] for us to do work," says Collins, and so the in-plant charges directly for the service, which makes up 45 percent of its annual output.
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