Educating The Medical Field

"As a department, we've had the luxury to cross-train everyone. Most of the employees have been here for over 12 years," he says. In fact, five of them have been with the shop for over 16 years, and Collins says the staff "knows the work very well."

Because the in-plant is tied so closely to its parent's core business, Collins says he doesn't face the same challenges other in-plants do in trying to prove their value to their organizations.