Editor's Note Out And About

It all started with the annual National State Publishing Association conference. I drove up to Connecticut to spend four days with the directors of some of the largest state government in-plants. (I was secretly pleased the conference took place in a cell phone dead zone in the rural northwest corner of the state, letting attendees concentrate more fully on the issues being discussed.) Some of the most interesting sessions dealt with communicating color, variable data and "supersizing" your services.