E-commerce - Take The Plunge

Many in-plants feel that by doing business with e-commerce companies, they will destroy the traditional relationships they have built up with their vendors and customers.

E-commerce vendors, however, feel otherwise.

"E-commerce automates processes, creates opportunities for new services and lets printers spend less time doing administrative tasks," points out Michael Sanabria, vice president of marketing at Collabria. "E-commerce solutions allow more time to be spent on problem-solving—and printers spend just as much time with their customers."