E-commerce - Take The Plunge

"Some purchases don't require human contact," says Brenner, of PaperExchange.com. "You don't want to pay for high maintenance when cost effectiveness is called for."

Carpal Tunnel Purchasing

Some in-plants say e-commerce sites are too labor intensive. They require too much typing to fill out a spec sheet, RFP or job information in a reasonable amount of time. Signing up for credit approvals can be a fairly daunting task, too. Why should people go through all that typing when they can just pick up the phone and call a sales rep?