Duplicating Success

At the end of the day, it's all about productivity. "In the last two years, we have grown from printing 310,000 images per month to over 750,000, with no increase in staff," says Lukasavage. "The Standard machines are responsible for a good part of that growth."

Looking ahead, RDS intends to keep pace with technology and further diversify its services with upgrades in its folding and postage operations. Says Lukasavage: "As Rowan continues to grow, we need to continually improve our responsiveness to the university community while keeping costs in line."