Driving The Digital Route

Routing To The Right Copier

"We wanted them separate so we could open the request and see what kind of job it was and what equipment it best fit," Devis says. "That way we know if it's a two-sided job that certain copiers are better suited for, if it needs coated stock, and so forth.

"As soon as the job gets to the server an e-mail is automatically sent to the three copy centers, so they all know there's a job waiting and can look at it. Depending on their availability, they'll then select the best machine for the work that needs to be done. It's different than having a customer direct it, because we're allowing our operators to pull down and determine what jobs they want to do on what machines."