Dozens of In-plants Gather in Three Locations

One week ago today, it was Oklahoma's turn to gather a crowd. Redlands Community College brought numerous managers to its facility, where they listened to De Joachim, of Rochester Software Associates, give an interactive presentation about automating workflow and the need for in-plants to better promote their services. Bill Braunbeck from the USPS spoke about mail piece design and how mail can impact branding, loyalty, retention and targeting. A roundtable discussion tackled the difficult topic of how to deal with difficult employees. The group used the time to help an attendee with a specific situation. A tour of Redlands' in-plant was followed by drawings for door prizes.