‘You Have To Be The Best’
Doug Fenske has brought a lot of changes to his in-plant at Minnesota State University, Mankato—all in the name of giving customers what they want.
Though he led several initiatives to turn around business for the in-plant, which operates on a $1.2 million budget, Fenske credits much of his shop’s success to his staff. The in-plant has 11 full-time staff members, as well as about 35 part-time student employees. The shop prints brochures, booklets, posters, business cards, envelopes and stationery for the university and runs the campus copy shops.
Related Content
Comments
