‘You Have To Be The Best’
Doug Fenske has brought a lot of changes to his in-plant at Minnesota State University, Mankato—all in the name of giving customers what they want.
At House of Print, owned by Ogden Newspapers, Fenske was a camera assistant, shooting film and then stripping and making plates. After a couple of years, he became supervisor of the prepress department. In addition, he took turns with his colleagues as production manager every third week. Working crazy hours and at a rapid pace, he didn’t sleep much, he says, joking that many times he didn’t know where he was.
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