Washington State University: Doing It All, Only Better
Its Web strategy, talented staff and dedicated customer care have made Washington State University's in-plant one of the country's most successful.
"We now have what we consider a talented Web team, including a Web coordinator," says Read. "So when a client comes in for a print job, we now ask if they want both print and Web applications."
IPMA members may be familiar with the strategy, as Rigby introduced it during a seminar at this year's conference in Salt Lake City.
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